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Outage Tips

What You Should Do If An Outage Occurs

indiana_storm_tornado_4-2002_007_0.jpgice_storm_11_10-30-02.jpgst_augustine_4_10-30-02.jpg

REA works hard to maintain lines and tree trimming, but sometimes situations occur that are beyond our control, such as the weather. By following the steps listed here, you will help REA get your power back on as quickly as possible:

  1. Check your circuit breakers or fuses in your fuse box to make sure none are tripped or blown.
  2. See if your neighbors have power.
  3. Call REA Energy’s outage number at 724-463-7273 or 1-800-332-7273, and our automated phone system will automatically record your name, account number, location and the time you called in. If you choose to leave a message, stay on the line and your message will be recorded for our dispatcher’s use. With the outage reporting system it is not necessary to call the system and/or office phone multiple times.
  4. If your power is restored and goes out again, call our office  again to report the problem. We may think that the problem was fixed the first time.
  5. Most importantly, be patient. If the outage occurs during a storm, many people are trying to call at the same time. After reaching us, please don’t continue to call. We need the phone lines available to hear from everyone who has an outage.

Click on the links below for more helpful tips.

Keeping Food Safe in An Emergency

Being Prepared for Storms

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Si tiene problemas para leer inglés, por favor llame al 724-349-4800 para hablar con un empleado.

REA Energy is an equal opportunity provider and employer.

Contact Us

REA Energy

Office: 724-349-4800

P.O. Box 70 ● 75 Airport Road

Indiana, PA 15701

Office Hours

75 Airport Road

Indiana, PA 15701

Monday 7AM-3:30PM

Tuesday 7AM-3:30PM

Wednesday  7AM-3:30PM

Thursday  7AM-3:30PM

Friday 7AM-3:30PM

 

127 Municipal Rd

Ebensburg, PA 15931

Monday 7AM-3:30PM

Tuesday 7AM-3:30PM

Wednesday  7AM-3:30PM

Thursday  7AM-3:30PM

Friday 7AM-3:30PM

***THIS OFFICE CLOSES BETWEEN 11AM-11:30AM FOR LUNCH***

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©2019 REA Energy Cooperative, Inc. All Rights Reserved

  • Home
  • About Us
    • People
      • Board of Directors
      • Key Personnel
    • REA Energy
      • By-Laws
      • History of Cooperatives
      • Mission Statement
      • About Touchstone Energy
    • Information
      • Job Postings
      • Vendors
  • Electric Service
    • Products
      • Dual Fuel / ETS Heating Programs
      • Water Heater Program
      • Energy Consultation
    • Setup
      • New Service
      • Existing Service
      • Underground Service Installation
    • Information
      • Line Extension Policies
      • Cogeneration and Small Power Production
      • Right-of-Way
  • Member Services
    • Bill Pay
      • Billing
      • Fee Schedule
      • Operation Round-Up
    • Community
      • Community Relations
      • Youth Tour
      • Kids Energy Zone
      • Communication Development Project Program
      • Communication Development Project Program
    • Co-op Connections
      • Cash Back Mall
      • Co-op Connections Card
      • Touchstone Energy
      • Together We Save
    • Safety Links
      • Safety Quiz
      • Power Safety
      • Safety Quiz
  • REA Energy Services
    • Electrical Contracting
    • Generators
    • HVAC
    • Surge Protection
    • Tree Trimming
  • Penn Lines
  • Contact Us
  • Outages