If you are currently experiencing a power outage, call our automated outage system as soon as possible and follow the steps below.
Our service area only includes the following seven counties in Western Pennsylvania - Armstrong, Blair, Cambria, Clearfield, Indiana, Jefferson, and Westmoreland counties.
REA Energy offers different options for members to report a loss of power to your residence. In order to ensure accurate reporting of your outage there are several steps to follow:
Call REA Energy’s outage reporting system at 724-463-7273 or 800-332-7273 from a working telephone number. Our outage reporting system recognizes the first two contact numbers listed with your account. If you have recently changed your telephone number or want to change your contact numbers, please contact the cooperative.
There is an option to leave a message if you are unable to call from either of the two contact numbers that we have on file. After leaving a message, if you do not receive a call back from an REA representative within 15 minutes, please call the outage telephone number again. Please note that when the cooperative calls back, the caller ID may show up as “Unknown”.
If your power is restored and goes back off again, please call and report an outage again. We may think the problem was fixed the first time and not be aware that the you have another loss of power.
- If you notice that your neighbors do not have power, please still call in and report your outage. The more members that call-in their outage, the better our Outage Management System (OMS) predicts the location of outage problems. This enables us to get our crews to the location more accurately to restore power faster.
REA Energy now offers the option to have outage information and updates sent to your cellular device via text message (message and data rates may apply). To sign up and receive the texts you must have provided your cell number to the cooperative. If you would like to provide the cooperative with your cell number and join the program, please call 724-349-4800 or 800-211-5667. If we already have your cellular number on file you can visit REA Energy’s website to sign up.
In the event of larger outages, updates will be posted on the cooperative’s Facebook page. To join visit www.facebook.com, search for REA Energy Cooperative, Inc. and “Like” the page. **Please note that REA Energy’s Facebook page is not monitored 24 hours a day. Please DO NOT report a power outage via Facebook.** Use one of the other options listed above.
Click on the links below for more helpful tips.